Class FAQ

Refund Policy:

We are not able to offer a refund for cancellations within 48 hours of the class.  We required this advanced notice because our chefs are already planning and shopping for the class.

Additionally, you must speak to a store staff member to process the refund on your credit card.

Dressing for Class:

If you are attending a hands-on cooking class, we request that you wear close-toed shoes.  We will be working with different kitchen tools including knives and this is for your safety.

Late Policy:

We do not allow entry to the class after 15 minutes from the class start time.  This is because the chefs have already started class and potentially already served the first course, and late entry is a disruption to the entire class.

Hands On vs. Demo:

Please make sure to read the description of the class because we offer two types of classes now that the pandemic is mostly behind us.  The Hands-On classes are small groups, typically less than 12 people.  Attendees of these classes will prep and in some cases cook and eat their recipes.  The demo classes are typically larger, and generally include a full meal and wine/beer pairings.  Attendees may be invited to join the chef at the counter to practice techniques being taught and are always welcome to ask questions and step up to the stovetop or counter for a closer look.

Allergies and Dietary Restrictions:

It is your responsibility to share any dietary restrictions or food allergies with us before a class or special event.  We do our best to make sure everyone enjoys the food, but there are times when we are unable to accommodate certain changes to the menu/food being served.  Please make sure to mention any food allergies or dietary restrictions when signing up for the class and then again with the chef before the class begins.